Ken Blanchard, Jim Ballard, and Fred Finch
From CEO to middle manager to the person facing the consumer, Customer Mania! is a vital tool for enhancing their experience -- and their customers. $17.95

Dale Carnegie
For over 60 years the rock-solid, time-tested advice in this audiobook has carried thousands of now-famous people up the ladder of success in their business and personal lives $23.95

Kathy Reichs
The inspiration for the hit series Bones, Reichs explores another high-stakes crime from today's headlines-in a case that lands anthropologist Tempe in the middle of a gruesome international scheme. $17.95